Help centre
Frequently asked questions
Quick answers to the things parents ask us most.
Use our free Size Finder — enter your child's age, height, or weight and get a personalised recommendation in seconds. You can also check the size guide on any product page.
We currently ship to the United States, United Arab Emirates, and Saudi Arabia. Standard delivery typically takes 5–7 business days after your order is processed.
Yes — orders over $50 USD qualify for free standard shipping. Shipping costs for smaller orders are calculated at checkout.
We want you to love every piece. Unworn items with tags attached can be returned within 30 days of delivery. Contact us to start a return and we'll guide you through the process.
We accept card payments securely through Areeba at checkout. Your cart must be in USD to complete payment.
No — you can checkout as a guest. Creating an account lets you track orders, save addresses, and checkout faster next time.
Once your order ships, you'll receive tracking details by email. You can also view order status anytime by signing in to your account.
Email us at hello@nayasworld.com — we typically respond within one business day. You can also visit our Contact page for more ways to reach us.